Shipping policy

Last updated: March 2026

Thank you for choosing Trixster Custom Baits. We strive to get your handmade baits from our shop to your tackle box as quickly and safely as possible.

1. Shipment Processing Time

All orders are processed within [2–4] business days. Orders are not shipped or delivered on weekends or holidays. Because our products are handmade, please understand that larger orders or high-demand periods may require additional processing time. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

2. Shipping Carriers & Methods

We use USPS and UPS for all deliveries. Shipping rates for your order will be calculated and displayed at checkout based on weight and destination.

Labels are generated directly through Shopify, ensuring accurate tracking information is sent to you as soon as your order is fulfilled.

3. Shipping Insurance

We want you to feel confident in your purchase.

All shipments include insurance up to $100 provided by the carrier (USPS or UPS).
If your order total exceeds $100 and you would like to purchase additional insurance, please contact us at benjiewinkler@gmail.com before placing your order.

4. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

5. Customs, Duties, and Taxes

Trixster Custom Baits is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Damages & Lost Packages

If you receive your order damaged, please save all packaging materials and damaged goods before filing a claim.

As noted in our Refund Policy, we only accept returns on damaged products.
Since your package is insured up to $100, we will assist you in providing the necessary documentation to file a claim with USPS or UPS should the carrier be at fault for damage or loss.